The air conditioning was not working, but the valet service was efficient.

my stay at holiday inn was nice! the location was perfect, just a short walk to everything downtown. the staff was really friendly, which made a difference. also, the on-site fitness center had great equipment for a quick workout, and i enjoyed the sundeck area to relax after a long day.

totally recommend

A Mixed Stay with Great Staff Support

The team made a warm impression with their attentive service during our two-night stay. Despite some hiccups in room upkeep and breakfast inconsistencies, the valet team was particularly helpful navigating downtown traffic. For future guests, inquire about breakfast coupons during check-in to avoid any confusion.

Good location but staff needs work

Location is just fantastic, within walking distance to Beale Street, perfect for nightlife. Had a corner room, it was very nice and spacious, made me feel like it was a good choice despite other issues.

Wasn't cheap for what we got, but still okay.

The Holiday Inn offered a prime downtown location, just a short walk from Beale Street, making it convenient for my work-related meetings. The staff were professional and attentive, particularly at the front desk, ensuring a smooth check-in and addressing my questions efficiently. The room I stayed in was comfortable and well-maintained, providing a conducive environment for work and relaxation.

Parking was highly priced at $27 per day with only valet service, leading to delays in car retrieval.

Great choice for a fun getaway with friends! The staff was friendly, and the location was super convenient. Just keep in mind that the hotel could use some updates to match the amazing area around it.

We did experience a bit of a musty smell in the hallway, which was kind of off-putting. It wasn’t a dealbreaker, but definitely something to consider.

Perfect spot for exploring Memphis!

Really enjoyed our stay here. The location is awesome, just a quick walk to Beale St The breakfast was surprisingly good—definitely better than most places like this. Only bummer was that the room didn’t have hot water for a while, which was super annoying. Staff at valet were really friendly, though!

do recommend for resting at all

Comfortable room, friendly staff, the room was equipped with convenient amenities including air conditioning and a 24-hour reception to assist with any needs, and the hotel is just 20 km from the airport, making travel easy.

Nothing, all great.

The location was a highlight, providing easy access to local attractions. Friendly staff attempted to assist with our needs, which was appreciated. However, the experience was marred by the lack of hot water and insufficient room management. Our reserved king room was not available, forcing us into a double room, and the cleanliness left much to be desired.

Definitely a good choice for couples

The location was fantastic, just a couple blocks from the main strip where all the action is. The staff was friendly, especially Claire at the front desk. she had all the tips on what to do while we waited for our room.

We had a great time in Memphis! The hotel's location was perfect for our family, just a few blocks from Beale Street and the Redbirds stadium, which made for an easy evening out. Our room was spacious enough to accommodate us and our dogs comfortably.

In my wife’s opinion, the parking fees are outrageous.

great proximity to beale street and local attractions

During my stay, i was thrilled to find that the hotel was just a short walk from beale street and only a few minutes away from the national civil rights museum, making it super easy to explore the vibrant area while enjoying some beautiful park views nearby. it's definitely perfect for anyone who loves city strolls and discovering landmarks.

The location is fantastic, just a short walk from Beale Street. The staff was friendly and accommodating, making check-in a breeze. I really appreciated the variety of Keurig coffees in the room. it made mornings even better.

The bathroom was quite small and could use some updates.